BAT disappeared after verifying with Uphold then Gemini Wallet

Briefly describe your issue: 12 BAT from Brave Rewards disappeared after I re-verified my wallet with Uphold (already had verified previously but I think it disconnected) and then afterwards verifying with Gemini when I received a notification that Uphold wallet doesn’t hold less than 15 BAT and doesn’t work in NY where I live. I don’t remember at which step my BAT disappeared but I still hasn’t shown up in my Gemini after a few days waiting. I connected my other computer’s Brave Rewards to Gemini and that BAT transferred after a day or so, so I think something is wrong with my 12 BAT disappearing.

What Operating System and Brave version are you using (Menu --> About Brave)? MacOS Big Sur 11.6
Brave browser V1.30.89

Is your browser wallet currently verified? (yes/no) yes (Gemini)

What date did you verify your wallet? 10/10/2021

Have you been able to successfully receive payments in the past? yes. I received a total of 12 bat from June to September 2021 according to monthly statements, though it wasn’t transferred to a wallet.

Also, I did successfully receive BAT to my Gemini account after connecting another Brave browser (connection happened after the issue in this post, too).

Are you using a VPN? (yes/no) no

Are you in a supported region (see here for list of supported regions)? yes (NY, USA)

Does your device pass the SafteyNet check (Android only)? N/A

Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? yes

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!