This thread is intended for feedback, questions, and issues regarding this month’s publisher payout.
If your payout is missing, late, or incomplete, please do not make a new thread! Instead, post in here and a Community member or moderator will get to you shortly.
DO NOT re-install as it will make it impossible for us to restore your BAT balance!
Before posting, also look over these common causes for missing/partial BAT payouts:
- Your BAT balance was under the 5 BAT minimum threshold for payout.
- Some or all of your BAT balance was credited during the freeze period (the 1st-8th of every month). Any BAT credited to your account between the 1st-8th of the month will instead be paid out to you in the following month’s payout.
- Your Uphold account was not linked to your Creators account, lost connection to your Creator’s account, or was linked too late. Your Uphold account must complete verification by the 1st of the month in order to qualify for that month’s payout. For more information about Uphold verification, check out the Uphold Verification Guide.
- Self-tipping is okay under certain threshholds; excessive self-tipping will result in your BAT being frozen. If you want to self-tip to test the system, please use the smallest amounts possible to avoid being flagged for fraud. Self-tipping from the Android build of Brave to your own publisher site as a means of offloading mobile BAT is also not permitted – a working withdrawal function for BAT on Android is on the way. Until then, BAT on Android is solely intended to be used to tip creators who you would like to support. If you have lost BAT on Android for any other reason (such as the auto-contribute bug ), please write an email to firstname.lastname@example.org.