Lost wallet. Unsure how to recover it?

Brave Rewards Rewards Support
1

First screenshot shows that my wallet has been lost for one of my browser profiles. I have two profiles that have been successfully connected to Uphold and transferring BAT each month. But last month, the one of the profiles seems to have lost the wallet and not transferred any BAT. The second screenshot shows previous months where BAT was transferring from both browser profiles, but last month it didn’t from this browser.

Also, how come no BAT transfered 2 months ago from either browser?

Thanks!

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2

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

3

Thanks! Just sent a DM.

4

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