Lost bat and bat doesn't transfer to wallet

[fretsven]

I lost my 18 BAT this evening, I use Brave PC for 2 months and I have 35 Bat and now its gone. pls help me what should I do and why my Bat doesn’t transfer to my wallet even my uphold account was verified.
pls email me brave staff

thanks

[steeven]

Thank you for reporting! Please DM with the following information:

• Copy/paste your Wallet ID (found on brave://rewards-internals)
• Your OS and Brave version (first three lines in brave://version)
• A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

[fretsven]

Wallet payment ID: 2802dc5a-3cc9-48c8-a145-fcef263c6190

Brave>1.13.82 Chromium: 85.0.4183.83 (Official Build) (64-bit)|
—|—|
Revision>94abc2237ae0c9a4cb5f035431c8adfb94324633-refs/branch-heads/4183@{#1658}|
OS>Windows 10 OS Version 1909 (Build 18363.900)|

thanks for your response

[steeven]

Please see Update on Estimated Ads Earnings, and Payments not depositing to Uphold.

[fretsven]

sir let me clarify, so I’m entitled to claim on mid month? and what happened to may lost bat? it can be returned and claim?
i hope your team fix my problem

thanks