hello, I won 30 BAT rewards using Brave browser. But when I looked today, I saw that there is 18.38 BAT in the wallet. I don’t know when and why it decreased. I did not tip rewards to anyone. Why did this happen?
is your wallet verified?
7 avq 2021, Ş. 05:27 tarixində Not Support via Brave Community <email@example.com> yazdı:
then go to your Uphold account and check the transactions log for deductions of your bat
I checked all transactions, but I did not see any interruption fees in any of the transactions. Currently 19 bat is showing in my Brave brovser vallet and uphold account. As I said, 12 bats are lost. In the last month, I faced the same mistake again: 4 bat tokens that I have accumulated since the last reflection date of Brave rewards to my uphold account have decreased to 1.3 bat tokens without being reflected in my account.
hello, it’s been 4 days steeven still hasn’t replied to me.
He and the other support staff get hundreds of requests for help every day. Please be patient.
How do I know if he will answer or not? I was just wondering due to he didn’t say anything. Let him at least look at the data I sent, he can solve the problem when available. I may have sent the wrong data, otherwise if he asks for a second time I’ll have to wait for the answer again.
Acknowledging takes time. He will look at your data. Just be patient. It may take a week or two.
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