Briefly describe your issue:
I recently linked my brave rewards wallet with Gemini. I only received 5 BATs in my Gemini wallet when my rewards wallet shows 51.5 BATs. I’ve reached out to Gemini and they’ve told me to contact Brave support. I’ve noticed that the transactions in Gemini match statements only from March 2021 onward and do not reflect any rewards from before this date. I’m also having issues scrolling back to any statements before March 2021. How do I remedy this issue?
What Operating System and Brave version are you using (Menu --> About Brave)?
I’m using MacOS 10.15.3 and Brave version 1.31.88
Is your browser wallet currently verified? (yes/no)
Yes but did not receive all the rewards during verification.
What date did you verify your wallet?
November 8 2021
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
Yes and no. I’ve tried both but I don’t think a VPN is the issue.
Are you in a supported region (see here for list of supported regions)?
I’m in New York and Gemini is supported in New York
Does your device pass the [SafteyNet] check (Android only)?
I have no idea what this is but this is not the wallet for my phone.
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
I’m using Gemini.