Most BATs disappeared after linking to Gemini

Brave Rewards Rewards Support
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1

Briefly describe your issue:
I believe I had around 60 BAT before linking to Gemini. After creating an account with Gemini and signing up/verifying, I only have exactly 20 BAT in my account. The rest is gone without a trace.
What Operating System and Brave version are you using (Menu --> About Brave)?
[Version 1.31.91 Chromium: 95.0.4638.69 (Official Build) (x86_64)]

Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
11/28/2021
Have you been able to successfully receive payments in the past?
I have successfully received BAT to the browser before.

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
N/A

1 Like
2

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!