Install fails with "error 0xc0000139"

bug

#1

I attempted to install Brave for the first time using BraveBrowserSetup32.exe. Download looked fine but Install aborted with “error 0xc0000139”


#2

@gdix133 Thanks for reporting the issue. Can you please provide the below additional information.

  1. Which version of brave are you trying to install
  2. Windows version ( e.g Windows 10 x64)

Can you try fresh install and let us know if you are seeing the same issue. Follow the steps below:

  1. Uninstall all Brave versions from Control Panel
  2. Remove BraveSoftware folder from C:\Program Files (x86)\BraveSoftware
  3. Remove BraveSoftware from AppData\Local\BraveSoftware
  4. Go into regedit and specifically look for the below two keys:
  • HKEY_CURRENT_USER\Software\BraveSoftware\
  • HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\BraveSoftware\
    Delete BraveSoftware folder from both keys
  1. Download and install brave from https://github.com/brave/brave-browser/releases/tag/v0.58.18

Thanks!


closed #3

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