Image not loading in brave only, when using in html 'img' tag

bug
linux
#1

Description of the issue
An image on my website is not being loaded on Brave browser. It’s loading in other browser well. Image is stored on AWS cloudfront. When I access the url directly in brave, its working; but its not working only when I’m using the image as a source inside HTML ‘img’ tag.

Exact URL of the website in question
This is the URL of the image: https://s3.amazonaws.com/ourstand/public/system/ad/09/e3e16544db621dbb5ddef49052cdd842.png
Can not provide the website URL, as it requires login to website to see the exact issue.

Did the issue present with default Shields settings? [Default states are: Block: Ads/Trackers, 3rd Party Cookies, 3rd Party Fingerprinting Allow: Encrypt Connections enabled (HTTPS), Scripts] (yes/no)
Yes, I toggled the shield protection and the issue is still in there.

Does the site function as expected when Shields are turned off? (yes/no)
No

Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no)
No, not sure.

Does the site function as expected when using Chrome? (yes/no)
Yes

What Brave version/Build are you using when you encounter the issue?(About Brave info)
Version 0.58.21 Chromium: 71.0.3578.98 (Official Build) (64-bit)
{on Ubuntu 16.04LTS}

#2

Hi @abhishekV,
It’s possibly because the resource is loaded via 3rd party and trigger Brave’s shields protection. You can:

  • Click Brave icon at URL bar to open the shields panel
  • See if Brave blocking somethings under “Ads and tracker blocked” or “Device recognition”
  • If you see Brave block something, you can click the number shown before “Ads and tracker blocked” or other protection. And search if the resource link is blocked and listed there.
1 Like
closed #3

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