Briefly describe your issue:
I think my wallet has been flagged for some reason. I stopped getting served ads, and my BAT payout for January for my Gemini verified wallet. My rewards-internal log keeps saying:
[Jan 16, 2022, 6:14:27.2 PM:ERROR:refill_unblinded_tokens.cc(195)] Failed to get signed tokens
For some reason, my rewards page says that it’s disconnected from Gemini, and when I try to re-connect by logging back in to gemini, I get a message that says, “Your request is still being processed, please wait. Sorry there was a problem processing your request, please try again.”
I don’t know what the story there is. I’ve received payouts in my Gemini account before.
What Operating System and Brave version are you using (
Menu --> About Brave)?
Windows 10 Pro 10.0.19042 Build 19042
Brave Version 1.34.80 Chromium: 97.0.4692.71 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
I’m not sure
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Yes (A VPN that advertised on your ads, even)
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?
Just to add to my above post, here is additional wallet info:
Key info seed: Valid
Wallet payment ID:
Wallet created: 09/28/2020, 08:24:19 AM
Is there anything I should be doing to get help with my brave wallet besides what I’ve already done here? I haven’t heard anything from anyone yet.
So many poeple on this board posting issues about receiving ads and then either less or no payouts. Non of the solutions othrs have posted have worked for me.
Such a cool idea but it simply doesnt work and not enough support staff to deal with all the issues.
Seems the only hope is getting the attention of a mod.
Same here. I was using a super old version of Brave (I think
Version 1.11) that would not update. For a few years I didn’t care but now I want to link it to Gemini so I decided to download the BraveBrowserSetup exe file off their github. Before I downloaded the new version of Brave, I was getting ads every few minutes on the old version and it was a decent amount of BAT. After upgrading I get none. It connected fine to Gemini and all of my past BATs got transferred over but aside from that, I no longer get any ad popups. Went through all the same steps you did and read every forum post of things to try and still nothing works. Went to brave://rewards-internals/ and both Wallet and external wallet are valid. Tried deleting the client.JSON file and still nothing. If I open brave on my smartphone though it works fine. I get ads and its like .250 after 5-10 days of use.
Ironically I still generate BATs on my computer when opening new tabs but the amount is like .01 every few days. No popup ads at all though. Not sure what’s going on.
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