Briefly describe your issue:
I think my wallet has been flagged for some reason. I stopped getting served ads, and my BAT payout for January for my Gemini verified wallet. My rewards-internal log keeps saying:
[Jan 16, 2022, 6:14:27.2 PM:ERROR:refill_unblinded_tokens.cc(195)] Failed to get signed tokens
For some reason, my rewards page says that it’s disconnected from Gemini, and when I try to re-connect by logging back in to gemini, I get a message that says, “Your request is still being processed, please wait. Sorry there was a problem processing your request, please try again.”
I don’t know what the story there is. I’ve received payouts in my Gemini account before.
What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10 Pro 10.0.19042 Build 19042
Brave Version 1.34.80 Chromium: 97.0.4692.71 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
I’m not sure
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
Yes (A VPN that advertised on your ads, even)
Are you in a supported region (see here for list of supported regions)?
Yes: USA
Does your device pass the SafteyNet check (Android only)?
N/A
So many poeple on this board posting issues about receiving ads and then either less or no payouts. Non of the solutions othrs have posted have worked for me.
Such a cool idea but it simply doesnt work and not enough support staff to deal with all the issues.
Seems the only hope is getting the attention of a mod.
Same here. I was using a super old version of Brave (I think
Version 1.11) that would not update. For a few years I didn’t care but now I want to link it to Gemini so I decided to download the BraveBrowserSetup exe file off their github. Before I downloaded the new version of Brave, I was getting ads every few minutes on the old version and it was a decent amount of BAT. After upgrading I get none. It connected fine to Gemini and all of my past BATs got transferred over but aside from that, I no longer get any ad popups. Went through all the same steps you did and read every forum post of things to try and still nothing works. Went to brave://rewards-internals/ and both Wallet and external wallet are valid. Tried deleting the client.JSON file and still nothing. If I open brave on my smartphone though it works fine. I get ads and its like .250 after 5-10 days of use.
Ironically I still generate BATs on my computer when opening new tabs but the amount is like .01 every few days. No popup ads at all though. Not sure what’s going on.