Briefly describe your issue:
This is something that only effected my PC. After going through the process of authentication on my computer yesterday, only a small portion of what I had stored in my browser got transferred to my Uphold wallet, that portion being the amount I earned on September. Since October doesn’t matter since I got nothing at that month, I am yet to get the amount I got on November 8th to my Uphold wallet, that being 22.25 BATs. I opened a ticket just in case, with its number being 166720, but I also decided to ask for help here. Please, can anyone here give me a hand so I can get the rest of my tokens? Thank you.
What Operating System and Brave version are you using (
Menu --> About Brave)?
My Operating System is Windows 10 and I’m currently using the Brave version 1.45.127
Is your Brave Rewards Profile currently verified? (yes/no)
What date did you connect a your Brave Rewards Profile?
November 20th, 2022
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Yes I am
Does your device pass the SafteyNet check (Android only)?
My device is a PC with a Windows OS.
Have you fully completed Uphold’s CDD requirements?
Yes I have