Hola, es que hace unas semanas me cobraron el brave vpn cuando me decía que tenía 7 días de prueba gratis, quisiera saber qué pasa con eso, y por qué me hicieron el cobro cuando me decía que era totalmente gratis

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Type of device (iphone 15, xs y Mac air.):

Brave version:

Detailed description of the behavior:

1 Like
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Translation thanks to deepl.com

TITLE:

Hi, a few weeks ago I was charged for the brave vpn when it told me I had a 7 day free trial, I would like to know what’s up with that, and why I was charged when it told me it was totally free.

Probably you should submit a report at:
(Probablemente debería presentar un informe en:)

https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360003078831

3

Es que hice el pago por la App Store, entonces me dicen que me contacte con el soporte de Apple y en el soporte me dicen que me comunique con el soporte de brave, y ya hice todo eso y no me resuelven nada

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@SantyBRS

Translation to English (tx: deepl.com):

I made the payment through the App Store, then they tell me to contact Apple support and in the support they tell me to contact brave support, and I did all that and they do not resolve anything.

Perhaps members of the Brave team: @steeven or @Evan123 will be able to help you.

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@SantyBRS please submit a ticket to our support form and we can help to address https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431.

Thank you

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Ya lo hice una vez y me dijeron que era directamente con Apple, y en Apple me dijeron que directamente con Brave, entonces no sé qué hacer