I had this issue today and non of the solutions worked for me.
please help I need my passwords ASAP.
os: windows 11 version 23H2 os build 22635.4225
brave
Version 1.70.119 Chromium: 129.0.6668.70 (Official Build) (64-bit)
it happend today
i have tried --enable-features=SkipUndecryptablePasswords
@Mattches @steeven
can you please check this?
i have the login data file and can see my usernames there.
still using the same device.
@baha,
Have you reset your OS password recently? Additionally, have you read through our article on this issue?
Hi @baha,
If you’ve recently changed your Windows account password without supplying the previous one, that’s unfortunately expected (and filed as part of this issue, which needs to be addressed by the Chromium team).
Otherwise, I’m happy to look into your logs — you can generate them with starting Brave (not as admin) from Command Prompt via "C:/Program Files/BraveSoftware/Brave-Browser/Application/brave.exe" --args --enable-logging --v=1. Then you can share with me the resulting chrome_debug.log from %localappdata%/BraveSoftware/Brave-Browser/User Data via the DM I’m just sending you (don’t forget to rename chrome_debug.log to chrome_debug.txt before sharing).
hi, i have not changed anything passwor not even the accounts fear that i would lose others if i did. i will send logs to you now.
yes I have read through it. it was not helpful as i have not changed any password or device or OS.
yet i have tried to run a software to forcevully view them. and it said that is faild to get them back.
also on another software, it can show the username but password is empty
@baha I did receive your logs, but there’s pretty much nothing in there. Would you mind trying again and leaving the browser on for a few seconds and then making sure you close it before sharing the resulting file? Thanks!
it is still the same, can you explain more?
i feel i am doing it wrong
it is still the same, can you explain more?
i feel i am doing it wrong
@baha Did you close Brave (i.e. make sure that all browser windows are closed) before launching it from Command Prompt?
oh thank you, yeah now i sent the correct one.
please check it 
@baha From your recent logs it seems you’re another victim of Chromium’s folder permissions issue I filed with them here. Can you remember launching Brave as administrator in the recent past?
@baha I’ll also be reaching out via DM to get the permissions on the affected folders fixed to see if it also fixes the issue you’re experiencing with your passwords. Under normal circumstances, these two shouldn’t be related to each other, but since there’s a lot of Access is denied. (0x5) errors on your component folders, I’d like to try and rule them out before we proceed.
i have never open it as admin.
thank you.
please tell me when to be ready for doing it
same happening to me. All passwords and cookies lost, logged out of everything each time. Its unusable like this. Going back to Chrome…
same problem for me.
Since the last update v1.70.126, all my passwords are gone.
I tried with the previous version but no success.
I edited the login data file, I see the url of the saved password but I cannot decrypt the password.
Could you please help us?