Donations not working anymore?

Browser Support
1

I just donated a few bats to test, since its a long time since I came back. I don’t see any donations going through(yes I am self tipping myself to test).

Its been an hour already and tips have not arrived, last time I check the donations were instant.

*Expected result: Se my balance in creators with the tips I have done

**Reproduces how often: always

**Operating System and Brave Version(See the About Brave page in the main menu): ### V1.22.71 brave version and windows 10

**Additional Information:

These are the ID’s of the donations I can see in my brave internals

thank you

2

Hi, @josemental, the payout process for Creators is currently running, this could be the reason for the delay you’re experiencing.

Please follow Support’s thread for status updates:

3

Thanks for the reply, but I am talking about tipping. Not the payout of every month on creators.

My tips are not being reflected on creators balance. Some have worked and some dont.

4

I don’t know the ins and outs of Creators accounts very well yet; it seems to me they both could be affected by the payout process, but I can see how it wouldn’t be, as well.

You still haven’t seen the tips come through, then? Can you tell me, @josemental, is it usually an instant process or can it take up to a day or so?

5

Yes balance in Creator account is applied instantly after the donation is done.

I have tipped more than 20 bats from diferent devices and none have arrived…4-5 hours ago.

6

Do you think it possible you could’ve been flagged for suspicious account behaviour?

7

No, since my bats this month have been deposited to gemini

8

I’ve been looking around because two other Creators have posted about this issue today, as well. I found some information from an earlier thread, these two posts…

image
image768×125 12.7 KB

…and this one makes me believe that this issue could very well be because the payout is processing:

9

payouts are done and still nothing.

@chriscat can you confirm this is still happening ( having to wait 7-10 days) for donations to show up in my creators dashboard balance?

10

Hi, @josemental, I’m not sure that Support member is still active on here, but we can ask @steeven.

11

7 days no answer no donations… @steeven please?

12

1 month still no answer… at all no dm no email not even here, i gave all the details and no answer. Now you will get flooded with rewards and creators emails, and ignore me another month

13

any news? @steeven not a single word

14

@josemental please DM me the email linked to your Creator account. Thank you.