Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
Device removed from Sync chain on desktop still shows up in mobile sync chain and cannot be removed from mobile sync chain despite repeated attempts.
How can this issue be reproduced?
Go to sync settings on mobile
Click device that was removed via desktop and try to remove from chain
Expected result:
Expected the removed device to come off the sync chain across all devices initially.
That aside, expect when removing the device from the sync chain on mobile it would come off the list.