Can't remove old devices from sync

Cannot remove old devices from the sync chain :frowning:

I’ve had multiple devices from years ago (alpha/beta test of Sync and Sync v2), I switched a couple of devices, added them to the sync chain; however, the older ones do not show the “x” button to delete them in my sync chain.

I thought that after a few months, the developers would resolve this, so I did not create any tickets/posts.

Using latest Brave (nightly) on Windows, and regular update channel on Android. on iOS was using regular channel as well (the iOS device is the one that cannot be removed).

Type of devices currently running on the Sync chain in question:
Android - 2 devices
Windows - 2 devices

Additional Information:

I have the same issue as well and this needs to be addressed I don’t want those devices on the chain anymore and I can’t remove them.

How can we upvote this, escalate to the Devs?

Maybe leave a review on playstore?

@Pyramid5829 Hi and welcome to the community. :slightly_smiling_face:

Have you tried leaving the Sync chain on all your devices and just creating a new Sync chain? Is that a problem?

Below is some additional information in a similar topic which may be helpful in understanding the problem.

For whatever reason, if you are unable to leave the sync chain on the devices you still have and create a new sync chain, you should submit a request to support using the form linked below to see if support can manually remove the data. Make sure your include a screenshot of the brave://sync-internals/ page.

@Finishstrong_25 Ditto for you. :slightly_smiling_face:

Hope this helps!