Crunchyroll won't show video, but audio plays fine (error MED-4005)

Description of the issue:

I recently built a new PC, and have since not been able to view any media on using Brave; I have no issues with Crunchyroll on Microsoft Edge. When I try to view media, a black screen shows up with the “Oops! Something went wrong. Try again.” message, and gives an error code of MED-4005. I thought this problem would be fixed by toggling on widevine - this was disabled for some reason - but this only allowed the audio to play while the same black screen and error persisted. I have also tried:

  • Clearing all Crunchyroll cookies/cache, and logging in again
  • Using a private window
  • Turning off all shields

How can this issue be reproduced?

  1. Log into
  2. Try to view any anime episode

Expected result: Being able to view media

Brave Version: 1.57.49

Hello, same issue here. Sometimes i can play video but when i maximize screen its show the black screen with error code MED-4005.

This appears to no longer be an issue in the newest version of Brave (1.57.53).

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.