Crackling sound on the desktop browser

Description of the issue:
Viewing videos or playing any audio on the browser produces a crackling sound. Crackling stops when the tab is refreshed or closed.

How can this issue be reproduced?
Playing any YouTube/Netflix video on the desktop browser. Can be produced only on the brave browser

Expected result:
Audio shouldn’t crackle.

Brave Version( check About Brave ):
0.69.132

Additional Information:
This issue is happening almost every time I play some video/audio on the browser. Even if I pause the video for a few seconds and play it, the issue appears.

Turning off hardware acceleration didn’t fix it either.

@Mattches have you seen this before?

@akashchintha,
Are you on Windows 7 or Windows 10?
Does this happen for all sites or is it specific to Netflix and Youtube?

It happened on multiple sites like YouTube and Prime Video.

Edit: After the new update, this issue is replicated frequently and is pretty annoying. Also, I’ve seen brave crash for the first time today.

@akashchintha,
Can you check and ensure that you’re using the most up to date version of the browser? In your initial post you mention that you’re using v0.69.132 – the latest release at this time is v0.69.135

1 Like

I forgot to update the version. I’m using the latest release version currently.

@akashchintha,
Can you tell me if you’ve tested other browsers to see if they produce the crackling sound as well? If so, which browsers do or don’t?

I’ve tested it on Brave, Chrome, and Edge. The issue is reproducible only on Brave.

@akashchintha,
Are you certain that your audio drivers are all up to date?

Yes, the audio drivers are up to date. As mentioned earlier, this issue is reproducible only on Brave.

Any update on this issue? It persists.

@akashchintha,
I can’t seem to reproduce this is any way. Are there any sites in which you can confirm this behavior does not occur?

No. The issue is persistent across numerous sites. I’m sure it is the browser. Right when it crackles, I open the same page on chrome and see that it works properly.

Update: Issue remains in Brave v1.0.1

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@akashchintha,
Would you mind trying to download the Beta version of the browser to see if you get the same behavior? Note that downloading/installing the Beta will not interfere with your current installation of the browser. You can get a copy of the Beta here.