Captcha problems

Brave Rewards Rewards Support
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1

Briefly describe your issue:
After cycling turning on Brave Rewards to prompt the captcha, I’m getting a grant.rewards.brave.com error under my Rewards icon (next to Brave Shields icon) and am not receiving any ads.

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What Operating System and Brave version are you using (Menu --> About Brave)?

Version 1.45.131 Chromium: 107.0.5304.110 (Official Build)
 Linux

Is your Brave Rewards Profile currently verified? (yes/no)
Yes

What date did you connect a your Brave Rewards Profile?

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
N/A

Have you manually turned off Auto-contribute on all of your devices?
Yes

2

@SaltyBanana please take a look.

1 Like
3

Hi @celeborne welcome to Community :wave:

Our team is looking into the issue.

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