Ads paused, captcha not working

Briefly describe your issue:

Ads got paused. Captcha isn’t working. Get a sad face and error message " grant.rewards.brave.com avvisade anslutningen."

Tried resetting all brave settings, opening brave://rewards and moving the popup before pressing solve, turning off VPN, disabled all blocking, shields settings.

What Operating System and Brave version are you using (Menu --> About Brave)?

Solus
Brave 1.45.127

Is your Brave Rewards Profile currently verified? (yes/no)

Yes

What date did you connect a your Brave Rewards Profile?

More than 6 months ago

Have you been able to successfully receive payments in the past?

Yes

Are you using a VPN? (yes/no)

Yes sometimes but the VPN shows as the same country I am in. (Sweden) The Language of my OS and browser is also Swedish.

Are you in a supported region (see here for list of supported regions)?

Yes, Sweden

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices?

Yes

1 Like

1 Like

Hi @amptivol welcome back to Community :wave:

Our team is looking into this issue.

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