Can't download dictionary spell check

[NeedHelp1]

Hello guys, Jack here.

I wanted to download a spell check disctionary for english langauge and my native language but I bumped in to a problem here. I get this error “Spell check discionary download failed.” and beneath it a sentence that I have to check with network administrator to make sure that firewall is not blocking downloads.

This is a really weird problem and would love to get some help, cheers.

[Aa-ron]

Hi @NeedHelp1,
What version of Brave are you on?
Are you using a personal computer or a maybe a work computer?
Have you tried the download with another browser?

[NeedHelp1]

Hello @Aa-ron,
I am currently on Version 1.10.95 Chromium: 83.0.4103.106 (Official Build) (64-bit).
Personal computer here.
I did try to download it just now on google chrome and it looks like no issues there, just on brave.

[Aa-ron]

Can you try creating a new test profile and seeing if the issue persists? I don’t think this will affect the outcome but I just want to tick it off the list.
To create a new profile click on the menu icon in the top right corner > create a new profile.

[NeedHelp1]

Tried it and it did not work on the new profile either. Same error message.

[Aa-ron]

Can you share with me the dictionary you’re trying to download? e.g. the URL

[NeedHelp1]

I am tryint to download it in Brave settings. I will upload a screenshot.

[Aa-ron]

What version of windows are you on?

[NeedHelp1]

I am on Windows 10 64bit

[Aa-ron]

As per Spell check is not working,

Let’s try resetting your host files.

To reset the Hosts file back to the default, follow the steps below:

1. Open Notepad

2. Copy the following text, and then paste into Notepad:

    # Copyright (c) 1993-2006 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    #      102.54.94.97     rhino.acme.com          # source server
    #       38.25.63.10     x.acme.com              # x client host
    # localhost name resolution is handle within DNS itself.
    #       127.0.0.1       localhost
    #       ::1             localhost 
   

3. Save the file name as "hosts" in the File name box, keep the type as .txt and then save the file to your desktop.

4. Close Notepad.

5. Go to the etc folder by following this path: %WinDir%\System32\Drivers\Etc

6. Right-click the Hosts file and rename it as “Hosts.old”.

7. The copy or move the Hosts file that you created in step 3 from the desktop to the %WinDir%\System32\Drivers\Etc folder. If you are prompted to enter an administrator password, select Continue.

After all these steps, please try the language download again.

[NeedHelp1]

I tried this and it did not work, same as before error.

[Aa-ron]

Can you try going to Settings > Update & Security > Windows Security > Firewall & network . Select Allow an app through firewall. Select Brave and then ok. And then try the download again.

[NeedHelp1]

In that windows, brave has access to both private and public options, should I disable them as they are enabled?

[Aa-ron]

You can leave it as is, looks like Brave already has access.
I’ll make a note of the issues and speak to the team to see if we can further diagnose or solve the issue.

[NeedHelp1]

Thanks for your help so far. A quick question, is there a way to back up all my data and then do a clean install of Brave Browser?

[Aa-ron]

We got a thread here talking about that.

I am switching my hard drive and doing a PC factory reset and I wanted to get my passwords that are stored in my Brave Browser

@Alex12, We can, but I believe it’s safer to carry over the entire contents of the folder. However, I do think the User data folder may be incorrect – my apologies. Can you try and do the same thing except for this time, inside the User data folder, you’ll find you browsing profile folder. If you have more than one profile, you may want to grab those as well – but if you only have one profile, you’ll want to copy the Default folder (which is the default profile data path created by the browser…

The path is: C:\Users\[Your User Name]\AppData\Local\BraveSoftware\Brave-Browser\User Data
In the user data folder, there is another folder called Default. That Default folder contains all your important info. You can make a copy of it and paste it into a new installation of Brave. Please see the thread for more details. Please keep in mind this method is not perfect, and may not work for everyone.

[NeedHelp1]

Thanks @Aa-ron , will give this a go and report back if it helps.

[publicsd]

I’ve got the same issue. I’ll be following your discussion guys.

[Aa-ron]

@NeedHelp1
Can you tell me what your location/region is in your systems settings? And the default language?

[NeedHelp1]

Everything is set to english and my location that is set in system settings is United States but take not I am not from US. I set the US as I want my pc to be on english and not on my native language.