Please refund the money for promised 7 day VPN Trial

Hello,

I signed up for the Brave VPN with the understanding that a 7-day free trial was included. However, I have been charged, and I have not been able to reach support through any channel.

I would like to request a refund, as the trial was not honored. Please advise how to proceed.

Thank you,

Robert

1 Like

Thanks for writing in. Please submit a ticket here and we can best assist - https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360003078831

Hello steeven. My name is Ernest, and I am having an almost similar issue (asking for a refund) and I was hoping you could assist me as well. It will be very much appreciated. Thank you so much.

Hi @ernestwillie, if you haven’t already, please submit a ticket using the form link above. Thanks!