Description of the issue: As stated in the title, I woke up this morning to find that my Brave browser had been completely reset, as if I was using it for the first time again. My BAT, bookmarks and browsing history have completely vanished and for some reason it is asking me to create a new profile, something which it never asked me to do when I first set up this browser. Furthermore, the browser did not notify or warn me that there was a new update for the browser (if that is what this is) - it just happened completely out of the blue. I saw someone by the name @thaikhid had exactly the same issue as me, but all replies have been closed so I am not sure what to do.
How can this issue be reproduced? (I am assuming this means how many times this has happened)
- This has happened to me before
- This is the 2nd or 3rd time this issue has popped up so I have decided to report it because it is starting to get frustrating.
Expected result: For the browser to not reset out of the blue without warning.
Brave Version( check About Brave
): Version 1.9.76 Chromium: 81.0.4044.138 (Official Build) (64-bit) - this is the version I have now with the reset browser. I am unsure whether this was the same version I had before this issue arose, because I am speculating that this a new updated version, in which I very well could be wrong.
Additional Information: I’d just like to reiterate that I love this browser and find it to be far and away the best browser out there - a much better alternative to Chrome. However, spontaneously resetting a browser without warning the user is a very serious issue that needs to be fixed ASAP - if this continues to happen, I will unfortunately have to switch back to Chrome because the potential to lose all of my bookmarks and other Brave-related stuff again is too risky. Furthermore, if this issue is preventative can you tell me how I can prevent this from even happening to other people I know, because I have told many about this incredible browser and I do not want this to happen to them - it could just be a matter of syncing?