Brave on Windows 10 not working

[_Tee]

Issue
OS: Windows 10
Brave: “Windows 64-bit” https://brave.com/download/

App opens, but only shows a blank white screen. : (

Details
I tried to troubleshoot following this forum, but I’m in way over my head.

Brave will no longer launch (Windows 10)

Welcome, @ZackDeMundo. I’m running Brave Release and Nightly without issue (Brave 0.65.118 Chromium: 75.0.3770.80 (Official Build) (64-bit) and 0.68.26 Chromium: 75.0.3770.80 (Official Build) nightly (64-bit), both on Windows 10 1809 (Build 17763.503)), so I’m wondering if you’re running antivirus/antimalware software that may be interfering. In particular, Kaspersky has been known to interfere with Brave when there’s an update.

Antivirus stopping Brave???

I hardly touch any of the computer settings. The computer is mostly at default/factory settings.

I believe the OS is running Windows Defender and McAfee.

I tried to “green light” Brave in Windows Defender, issue stayed the same. I cannot find a setting in McAfee to specifically approve Brave to run, if it is the antivirus software preventing it from running.

App Folder???

Brave will no longer launch (Windows 10)

Welcome, @ZackDeMundo. I’m running Brave Release and Nightly without issue (Brave 0.65.118 Chromium: 75.0.3770.80 (Official Build) (64-bit) and 0.68.26 Chromium: 75.0.3770.80 (Official Build) nightly (64-bit), both on Windows 10 1809 (Build 17763.503)), so I’m wondering if you’re running antivirus/antimalware software that may be interfering. In particular, Kaspersky has been known to interfere with Brave when there’s an update.

The forum also mentioned deleting and re-adding a folder. I cannot even find the folder they are talking about on my computer. : (

Any help is appreciated!!! Thank you!!! : )

-Tee

[Mattches]

@_Tee,
Can you try the solution proposed here and ell me if this works for you?

Error on yesterday's update [Windows "blank window" issue]

Apologies to any Win7 users here who were getting blocked by this. We truly appreciate your patience and assistance with addressing the issue. There’s clearly something going on under the hood with respect to Brave and Win7 display settings. We’ll work that out on our end, but this workaround should suffice for now. For anyone in this thread (or just now getting here), I’m marking this as the “solution” temporarily. There’s a chance this may not work in all cases. If you attempt this solution (…

[_Tee]

@Mattches

Yes, that did it!!! It’s working fine now. Thank you so much!
-Tee

[Mattches]

@_Tee,
Glad that did the trick. Don’t hesitate to reach out if you have any further questions or concerns.