Brave crashes immediately upon startup

I’ve been facing the same issue since today. I tried restarting my PC. It’s been weeks, maybe even months, since I last installed a new extension. I attempted to resolve it by removing the extensions folder because I can’t access it via ‘brave://extensions,’ but unfortunately, that didn’t yield any positive results.

I also updated my Brave browser and even tried installing the beta and the most recent nightly build. I copied and pasted the ‘User Data’ folder to the other versions, but the problem persisted.

The only significant change that occurred since it was working fine last night is a Windows update. Here are my Windows specifications:

  • Edition: Windows 10 Home
  • Version: 22H2
  • Installed on: 31/07/2020
  • OS Build: 19045.3570

@Reunion3360 and others, can you share which extension you removed to fix your issue?

Same Issue here. Using a different/new test profile does work normally and so does a private tab in my default profile. However the issue perists even after using --disable-extensions (command line) (it works on the test profile so I assume it also works on the default profile) and manually deleting everything in the Extensions folder (AppData/Local/BraveSoftware/Brave-Browser/User Data/Default/Extensions)

Brave Version: 118.1.59.117

Latest 3 Crash report IDs
e8220200-29ee-dc0a-0000-000000000000
e6220200-29ee-dc0a-0000-000000000000
e1220200-29ee-dc0a-0000-000000000000

I have the exact problem and have crash reports:

5b460200-29ee-dc0a-0000-000000000000
5c460200-29ee-dc0a-0000-000000000000
61460200-29ee-dc0a-0000-000000000000
63460200-29ee-dc0a-0000-000000000000
66460200-29ee-dc0a-0000-000000000000
6b460200-29ee-dc0a-0000-000000000000
6d460200-29ee-dc0a-0000-000000000000

Please help me through this because brave is the only browser I have faith in.

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I found a solution. It seems using vertical tabs causes brave to instantly crash (at least in my case). Enabling it in the settings crashes it instantly. You can disable it by editing the Preferences file (its a json file WITHOUT file extension in its name located in “AppData\Local\BraveSoftware\Brave-Browser\User Data\Default”) and changing vertical_tabs_enabled to false (in the json tree its under root->brave->tabs)

4 Likes

This worked for me. Thank you so much.

1 Like

I was also using the vertical tab, but deleting the extension folder and manually repairing each one worked for me. It’s possible that there are some extensions that don’t work well with the vertical tab

So definitely related to Vertical Tabs and certain extensions. We’ve reproduced the issue via https://github.com/brave/brave-browser/issues/33598#issuecomment-1760025022 and are looking into the issue. Hopefully we have a fix soon that we can roll out. In the mean time, as mentioned above, there’s basically two solutions that can restore your profile:

Solution #1:

Solution #2:

Solution #3: (Easiest)

  • launch brave using --disable-features=BraveVerticalTabs. For example, brave.exe --enable-logging=stderr --disable-features=BraveVerticalTab from the C:\Program Files\BraveSoftware\Brave-Browser\Application directory.

The above solutions are also outlined via https://github.com/brave/brave-browser/issues/33598#issuecomment-1760094319.

[quote=“kamil, post:28, topic:509970, full:true”]

Solution #3: (Easiest)

  • launch brave using --disable-features=BraveVerticalTabs. For example, brave.exe --enable-logging=stderr --disable-features=BraveVerticalTab from the C:\Program Files\BraveSoftware\Brave-Browser\Application directory.

Can you please provide the command syntax for Linux? I tried /usr/bin/brave-browser-stable %U --disable-features=BraveVerticalTabs

… but the result was …

$ /usr/bin/brave-browser-stable %U --disable-features=BraveVerticalTabs
[12655:12655:1013/062325.098212:ERROR:policy_logger.cc(154)] :components/enterprise/browser/controller/chrome_browser_cloud_management_controller.cc(163) Cloud management controller initialization aborted as CBCM is not enabled.
[12655:12655:1013/062325.754951:ERROR:gpu_process_host.cc(990)] GPU process exited unexpectedly: exit_code=5
[12655:12655:1013/062326.203058:ERROR:gpu_process_host.cc(990)] GPU process exited unexpectedly: exit_code=5
[12655:12655:1013/062326.709085:ERROR:gpu_process_host.cc(990)] GPU process exited unexpectedly: exit_code=5
[12655:12655:1013/062327.015360:ERROR:gpu_process_host.cc(990)] GPU process exited unexpectedly: exit_code=5
[12655:12655:1013/062327.351037:ERROR:gpu_process_host.cc(990)] GPU process exited unexpectedly: exit_code=5
[12655:12655:1013/062327.562385:ERROR:gpu_process_host.cc(990)] GPU process exited unexpectedly: exit_code=5
[12655:12655:1013/062327.653529:ERROR:gpu_process_host.cc(990)] GPU process exited unexpectedly: exit_code=5
[12655:12655:1013/062327.775976:ERROR:gpu_process_host.cc(990)] GPU process exited unexpectedly: exit_code=5
[12655:12655:1013/062327.831388:ERROR:gpu_process_host.cc(990)] GPU process exited unexpectedly: exit_code=5
[12655:12655:1013/062327.831639:FATAL:gpu_data_manager_impl_private.cc(448)] GPU process isn’t usable. Goodbye.
/usr/bin/brave-browser-stable: line 48: 12655 Trace/breakpoint trap “$HERE/brave” “$@”

Can you please provide the linux syntax for Solution #3. I tried replying with the results of my attempt but the spam filter blocked my post. Thank you.

@Rahel.Sayana how did you install Brave? Did you use the instructions via https://brave.com/linux or did you install via Snap? Can you try the following the terminal?

brave-browser --disable-features=BraveVerticalTab

It was installed with the MX Installer. Presumably by .deb file behind the scenes. I tried your command and received the same error that I got when I tried my very similar command. I’m trying to avoid putting too much in this post so it doesn’t get blocked by the spam filter again. I will add a another post with a limited amount of the error and hope it gets through.

$ brave-browser --disable-features=BraveVerticalTab
[15241:15241:1013/064221.833181:ERROR:policy_logger.cc(154)] :components/enterprise/browser/controller/chrome_browser_cloud_management_controller.cc(163) Cloud management controller initialization aborted as CBCM is not enabled.
[15241:15241:1013/064222.416070:ERROR:gpu_process_host.cc(990)] GPU process exited unexpectedly: exit_code=5

EDIT:

Okay, this time I was blocked from creating a new reply because I had replied 3 times. So I deleted one of my replies and still can’t reply. So here’s more information…

Okay, I finally decided to delete the extensions directory entirely. Well, renamed it anyways. Brave still does not launch. So I renamed the Default directory. I saw a new Default directory get created but Brave still did not launch. So on Linux it would appear to be a larger problem than just extensions.

I have the exact same issue. Using solution provided I traced the problem to 2 recent bitdefender extensions. I clicked on remove from Brave. I changed the properties tab back to “Default”. I now have 2 Brave profiles. I’m guessing my original one is Profile 1 because it still doesn’t work although my new profile 2 does.

Hi, @steeven the problem seemed to be related to a an old theme adapted from Chrome. I can’t seem to find it anymore in the Chrome store.

This happens to me too after the last Brave update. I’m using 64 bit browser on Windows 11 pro. I’ve sent the error reports via brave://crashes

Quick update folks - we have a fix for the issue :slightly_smiling_face: It’s merged into Nightly and will be in the next build there. We’ve created uplifts for Beta and Release channel - so we should have this fix released soon. Until then, see the great post above by @kamil

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hmmm does launching with --disable-gpu work by any chance?

No, --disable-gpu did not work. I also completely removed the default profile directory and a new default profile directory was created, but Brave still did not launch. I guess I will have to wait for the next release.

Edit:

Oh, and I also removed Brave entirely and reinstalled it with no effect.

hmmm definitely sounds like you’re experience some type of system capability issue. Which distro are you using?