Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
98% of the time I play YouTube videos in the app it crashes. It’s so frustrating.
Problem manifest itself in two ways:
-video stops playing and then you see a circle in the middle of video, like a loading/waiting for internet connection.
-video freezes while playing but audio continues for about 20 seconds then stops all together.
-Also, video stops whenever I try to skip forward/backwards.
I really like brave for the ability to play videos with screen off and AdBlock but I hate this issue.
How can this issue be reproduced?
- I have no idea, please help
Expected result:
Brave Version( check About Brave):
Mobile Device details
Additional Information:
I am attaching screenshots of brave version and device.
I’d kindly appreciate your support, thanks.
