Brave crash problem - When trying to watch YouTube videos

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Description of the issue:
When trying to watch YouTube videos in the background it doesn’t work, and sometimes the app crashes the screen turns to black and freezes. And the app closes completely. I uninstalled the app and redownload it again and then updated it to the latest version and the problem is still the same
How can this issue be reproduced?

Expected result: to fix the problem

Brave Version( check About and the previous oneBrave):
1.77.95
Mobile Device details
Redmi note 10s
Additional Information:

@AhmedH

How do I manually submit crash reports?

https://support.brave.com/hc/en-us/articles/22281484910221-How-do-I-manually-submit-crash-reports

After you click the “Send Now” button, return to brave://crashes and gather up the Crash ID numbers. Post the numbers, here, in a new reply.


@AhmedH thanks for writing in. Once you share you Crash ID I’ll send to the team for review. Thank you!

I did that but there are no reports


This what happens when I try to play youtube videos or try to watch in the background, and sometimes the phone freezes and the app becomes a black screen and when the phone unfreeze brave is closed completely