Briefly describe your issue:
135.5 BAT stuck on old phone. Can’t update app to verify my uphold account rendering my BAT unobtainable.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Android version 9, Brave 1.10.99, Chromium 83.0.4103.116
Is your browser wallet currently verified? (yes/no)
Can’t verify because browser won’t let me. Says “uh oh! The Brave server is not responding. We will fix this as soon as possible.”.
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
Received payment for separate BAT to my verified uphold account today using my new cell phone.
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes, USA.
Does your device pass the SafteyNet check (Android only)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes.
EDIT: App automatically updated and now shows 0 BAT. Anyway, for recovery?