Briefly describe your issue:
I have verified my mobile wallet with uphold account, and uphold sent an email confirming the verification. Yet, the wallet still has the “verify wallet” button and I cannot access the BAT from my uphold account.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Android 9
Brave 1.32.112
Is your browser wallet currently verified? (yes/no)
This is unknown.
What date did you verify your wallet?
12/3/21
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes