BAT tokens not being received in Uphold wallet

Brave Rewards Rewards Support
1

HI all,

My Brave rewards are not transferring to Uphold.
I have no issue claiming rewards and they are deposited to my Brave Wallet. However they do not transfer to my Uphold Wallet.
I tried the previous fix to upgrade your browser to v1.22.67 but that was unsuccessful and am currently using V1.25.72
Appreciate if someone can help?

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10 Pro
Is your browser wallet currently verified? (yes/no)
Yes

What date did you verify your wallet?
May 2020

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
N/A

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

2

Still same issue for me. Don’t have any BAT in my Uphold wallet this month. Only in Browser.

3

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!