BAT rewards taken from uphold account

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Hi, I recently had about 17 BAT tokens pulled from my brave rewards account and honestly have no idea for why this would happen. I don’t have any auto contribute established nor have I actively tipped any websites that I have used. So, I would like an explanation for why these tokens were removed from my account. Thank you for your time and I look forward to hearing from you soon.

Thanks for reporting! I can help to troubleshoot. A few questions to start:

  • Do you have multiple devices linked to your Uphold?
  • If so, can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/

Thank you in advance!

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I have similar issue to day i have earned 0.5 BAT from ads of October. bu today that BAT is taken by Brave.com, i have also an issue of using multiple device

@Shimelis, can you share the info requested above in a DM?

The BAT I earned from ads on October taken from my UPHOLD wallet as an auto contribute to Brave.com , the BAT i earned from ads on October today October 22, 2020 taken from my uphold account without my consent

This has also happened to me. 13 BAT went from my uphold wallet to @bravepublishers 3 days ago. I didn’t do this. I do have mulitipe devices linked to Uphold. @Steeven shall I DM you the info you requested from the OP?

so we can’t trust uphold?

I opened a ticket with Uphold support. They replied: “I can see that transaction is directed to Brave software international, usually when this happens is because users have The “Auto-Contribute” option On, on their Brave Browser. Unfortunately we don’t have control over this, for this kind of issue, it’s best to contact Brave directly to request a refund.”

I think it’s an issue with Brave as I haven’t set any auto contributes… Just waiting for a reply from @steeven to see if he wants me to DM him the info he ask the OP for.

Thanks for reporting @bluepanido. Please DM the following:

  • Do you have multiple devices linked to your Uphold?
  • If so, can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/

Thank you in advance!

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