Briefly describe your issue:
I got a new computer in May and have been using it with the Brave browser regularly. Just today I decided to click on the Brave Rewards and saw that I had to claim them for this month being September. I did everything with the the triangle dragging etc and got some BAT for the adds I saw this month. However there were no rewards for June or July. Do I always have to claim the rewards each month manually???
What Operating System and Brave version are you using (Menu --> About Brave
)?
Version 1.29.81 Chromium: 93.0.4577.82 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
No
What date did you verify your wallet?
Not verified
Have you been able to successfully receive payments in the past?
I haven’t bothered checking, I thought the process was automatic
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
N/A - Using Brave Browser on PC
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
No. No wallets are linked either. I thought I would just leave it as is, activate the adds and have the BATs coming in automatically.
How do I recover the BAT rewards for the previous months? I have the browsing history to prove that I was using the browser, I just thought it was all automatic with no manual reward claims.
Thanks for your help