Briefly describe your issue:
Some of my BAT seems to be stuck in my browser. At the recent payout, I received BAT from the past month, but the rest didn’t transfer. The amount that remains in my browser has been there since I first connected to Uphold earlier this year. I tried switching to Gemini, but that didn’t solve the problem.
I tried to research the problem, and I found other people describing similar things, but never a solution.
What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10
Version 1.29.79 Chromium: 93.0.4577.63 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
Yes, I am recently switched to Gemini, but when I was using Uphold this was still a problem.
What date did you verify your wallet?
I verified with Gemini about a week or two ago.
Have you been able to successfully receive payments in the past?
Yes.
Are you using a VPN? (yes/no)
No.
Are you in a supported region (see here for list of supported regions)?
Yes, Canada.
Does your device pass the SafteyNet check (Android only)?
N/A
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes.