Verified UPhold wallet and all my Brave tokens disappeared

Brave Rewards Rewards Support
1

Briefly describe your issue:
I verified my uphold wallet today and all of my BAT disappeared from the browser. I clicked withdraw funds and they all disappeared with none appearing in my Uphold account or any messages about transfer. There was ~ 99 BAT

What Operating System and Brave version are you using (Menu --> About Brave)?
Version 1.24.84 Chromium: 90.0.4430.93 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
yes
What date did you verify your wallet?
5/12/21
Have you been able to successfully receive payments in the past?
N/A
Are you using a VPN? (yes/no)
no
Are you in a supported region (see here for list of supported regions)?
yes
Does your device pass the SafteyNet check (Android only)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
No

1 Like
2

You have the same problem that I have. I reached a few days ago 25 bat. I created an Uphold account and like 80% of my BAT tokens are just lost. I don’t know what I have to do. If I have to wait or contanct someone.
Let’s see if somebody can find a solution.

3

Hey, just wanted to say that I just recived 4 emails with 4 different transactions, and that were all of my missing BAT. So, idk why, but 2 days later everything got fixed by it self. So maybe you will just need to wait.
Bye and I hope you will resolve your issue.

4

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