Hello, interesting problem here: my brave browser has been keeping track of my browsing, counting up and telling me when my BAT rewards are due, however, my total (the amount of BAT, not the value) has been the same now for months. Nothing gets added. Both in the browser as in the uphold wallet. Anyone know the reason or a solution?
Well, there’s a lot of questions that we’d need to ask. First off, I want to point out you deleted the template provided when you created the topic and didn’t provide any of the information that is usually asked. If creating Topics here in the future, it will be very helpful if you can make sure you keep the templates and provide information requested, that way everyone can better assist you.
The template for this Topic would have been:
Briefly describe your issue:
What Operating System and Brave version are you using (
Menu --> About Brave)?Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?
Have you fully completed Uphold’s CDD requirements?
Secondly, we can ask a million questions and randomly guess at things, but your best bet is probably going to be to create a support ticket so someone from Brave can take a look and get you the most accurate info. Just make sure you look and provide the information they ask there, especially your Wallet Payment ID from brave://rewards-internals.
Hello Ninja,
thank you for the clarification. Here we go:
Briefly describe your issue:
As stated above
What Operating System and Brave version are you using (Menu --> About Brave)?
Mac OS Montery 12.5.1 Brave v1.42.97 (latest)
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
07/17/2020
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes, The Netherlands
Does your device pass the SafteyNet check (Android only)?
Have you fully completed Uphold’s CDD requirements?
I think so. I can’t find any message or indication that I didn’t in browser nor wallet.
I think im having the same problem. Ive never been able to access the rewards already had the wallet. It keeps having me verify the rewards but then they go away and i can’t get them its also had the problem for at least A year. Never could get any help from brave. 
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.