On April 15, all the bats estimated earned for April and ads were wiped from my account. The bats earned still shows on the progress page. I was receiving ads prior to April 15. I was able to disconnect and reconnect Gemini without issue.
What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10/Version 1.37.116 Chromium: 100.0.4896.127 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
October/November 2021
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
N/A, on a PC
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Not linked to Uphold
@Anonymousiam You are updated to the latest Brave version, right? You probably did but just want to confirm.
This issue was supposed to be resolved in one of the 1.37.x releases (thank-you @Aman_M for pointing it out! ). Tagging @Mattches too! Curious why you are still experiencing this problem.
So, your BAT balances/earnings display, just not the “Next payment date”? Am I understanding your post correctly. Is the “Ads received this month counter” ok?
No token balance, but shows May 1-30 progress. On the brave rewards settings tab, no current earnings, no next payment date, no ads received this month, and it shows no estimated earnings for May.
You should send a DM to the moderators. Send your wallet payment id found at brave://rewards-internals. Do not post your wallet id! Let me know if you need info on how to DM moderators. I would put something like “No data displayed in Rewards panel at brave://rewards” to differentiate this from other payout issues. Also include the screenshots above and a link to this topic.
Edit: @Anonymousiam Steeven and Mattches are the moderators who handle most of the Rewards issues.