I have this problem always on android @steeven
I don’t get any credit for clicking the News Ads on Android either.
Unfortunately for this issue we’ll need both your logs data and your browser version to help diagnose. @kryptointerest I know you’d previously sent me logs for a different issue but I will need you to send them again.
For anyone here experiencing this issue, please submit your logs using the following steps:
Can you please submit your logs so we can take a closer look?
Please follow these instructions :
- Enable
Enable Brave Rewards Verbose logging
inside ofbrave://flags
. (Relaunch if prompted) - (If Verbose Logging was already on, please restart your browser)
- Go to
brave://rewards-internals
and click on Logs - Open a new tab and scroll down through Brave News until you see an ad appear, then return to the logs page and hit the
Refresh
Button - Download your logs.
- Fill out the form on this page and submit the logs → https://upload-support.brave.com/rewards
- DM me the case number you are given once you are done.
Thank you.
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