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Description of the issue:
Was on version 1.0 of brave browser and had accumulated 21.9 BAT rewards from watching ads and web pages.
I hadn’t received any ads in a long while and was not accumulating rewards so I eventually clicked on the in-browser update button on the upper right and completed the install of the new browser version.
NOTE: During install I chose a new install path, in my thinking, as a way to safeguard the current browser showing 21.9 bat and allowing the updated browser to install successfully where I would sign-in and verify my rewards.
As described, the new version shows my BAT rewards as 0.00 and the older version of the browser does not let me open it, as it comes up with an error message that stated…
> Profile error occured
Your profile can not be used because it is from a newer version of Brave. Some features may be unavailable. Please specify a different profile directory or use a newer version of Brave."![Screen Shot 2021-01-29 at 5.13.48 PM copy|690x431](upload://vYXWe55sIQErCHorPqxGXp2JJnM.jpeg)
Steps to Reproduce (add as many as necessary): 1. 2. 3.
Actual Result (gifs and screenshots are welcome!):
Reproduces how often:
Operating System and Brave Version(See the
About Brave page in the main menu):
Current version 1.22.71
Please help me get my rewards back, thank you Community.