Ghost1
April 23, 2021, 11:38am
1
All my BAT disappeard and I dont understand why, can I have some help please ?
ST_5
April 23, 2021, 1:11pm
2
Close all Brave browser instances. Re-start the browser and wait. If lucky, BATs will re-appear.
Same problem here. Really frustrating. I stumbled upon this reply from support a few days ago, I guess they’re working on fixing the issue.
Thanks all for reporting and for the update. This is a known issue that is actively being addressed by the Ads Payment team.
The issue has been contained and we expect a full resolution for it shortly.
Closing this thread for now. If we need any additional information from users I will be sure to reach out.
Thank you again for your patience as we work to fully sort this out!
I opened a topic last week regarding the same problem and haven’t had any luck so far. I’ll bookmark your topic hoping you get more info or a reply from support.
[Screenshot 2021-04-18 at 04.49.30]
Hello. I just noticed that more than half of my BAT (pending rewards) were gone after updating to the latest version on desktop (v1.22.72), on macOS Catalina. It went from 3.865 to 1.465 right after relaunching the browser. It is not much, I know, but I just wanted to know why. I haven’t changed anything in my settings before or after updating.
I came across this reply from Steeven, would it be due to this bug ?
Thanks a lot for your help. Love the browse…
Bonne m****
Solo refresca varias veces el navegador y todo solucionado…
plasmi
April 24, 2021, 12:00am
5
Restart it again. Brave will fix this; this is a known issue.
system
Closed
May 24, 2021, 12:01am
6
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