It says on the extension that I have 70 BAT
And it says in the reward settings that I have 70 BAT
And the monthly rewards so far are this
However, the uphold account shows only 25 BAT
I don’t know what else I need to include or what could possibly be going on here
so could someone help me?
Same with me my man but the only difference is i didn’t even received a single bat that month my 19 bat got missing and the support team is the worst, its been 2 months and they are just ignoring this problem. I had a word with @steeven about this and he just told me that they will look into it but its been 2 months and i still didn’t get any response
@steeven if you are reading this then please solve this issue, a lot of us are affected by this
@Kanha please see our DM.
@kravtsov.200439 please DM me the wallet ID for this device.
I have already DM you my wallet ID, please kindly check your DM
Same thing happened to me just today… Yesterday I had around 1.444 for my monthly earnings. I logged in this morning and I’m sitting at .955… not sure what happened.
how long does a response take? I have sent you a DM with required details a week ago
@kravtsov.200439 - I’m not seeing a DM. I’ll send you one now.
@kravtsov.200439 @Kanha @steeven
was this issue ever resolved?
I have a similar problem, where my accumulated BAT has not transferred from the browser to Uphold since September 2020.
Thanks for following up. We’ve just deployed a fix! The fix is currently in Beta and will be in Release version next week. This was an elusive bug and I really appreciate your patience here. Once the fix is in your entire balance will port to your Uphold wallet and will continue to do so as you earn new BAT. Thanks again for your patience here, I know that it’s been incredibly frustrating.