Why I can't withdraw USDt to my platform.keep saying that insufficiet fund

Why I can’t withdraw USDt to my platform.keep saying that insufficiet fund

@Wenjindu If it’s saying insufficient funds then it means you likely don’t have enough to pay for gas fees.

no,have enough,even cant tranfet 1$,may be related to erc-20 token?

Are you choosing right amount and making sure have proper to cover? And also making sure enough of the necessary token for gas? For example, if you are transferring USDT on Ethereum, you would need to have ETH to cover it. If you don’t have ETH, then you’d have your issue.

yes ,i do have,might be related to erc-20 phishing token?

how can i reach the wallet agent?

Can you please ensure

you are using latest version of the browser or app
if you are withdrawing on ethereum, please ensure you have enough eth. Are you trying to withdraw on ethereum mainnet ? if so do you have ETH worth more than $70 for example ?
you can also try withdrawing at a time when gas fees are low

Hope this helps,

Hubert

yes, i found erc-20 phishing token on my wallet address

yes, i found erc-20 phishing token on my wallet address