I’ve deleted all browsing history, why is it that I don’t get tokens even though I’m viewing an ad?
Hello,
Try disabling and enabling back again Brave Rewards.
If it still doesn’t work, then maybe try reinstalling the app.
If I disable ads, will my brave rewards go away?
No, they won’t go away
Turning off and on didn’t work if I want to uninstall and reinstall the app, it will go away from my brave rewards
Did you try looking there:
brave://settings/rewards
and there: brave://rewards/
Brave ads are shown hourly, right, but when I click, I don’t get the reward
Hi
@mertwix Could you plz say what type of ads are you seeing: notifications, ads in news page or sponsored image?
Hello
Do you use VPN?
FOr how long is this happening?
no ı dont use vpn just normal internet
@mertwix For how long is this going on?
It’s been going on like this for a week. It’s happened a few more times in srsda, but it’s not that long.
Hi
@mertwix If everything is fine with your wallets, then it’s a problem. You need to send a DIrect Message to a moderator to help you by describing the issue. Jus click on one of the names @Mattches or @steeven.
@mertwix send a meassage to Mattches for instance. These are Brave employees. They should help you very soon if they are not too busy.
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