When I leave my system idle, the pages on the browser freezes

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1

Description of the issue: When I leave my system idle, the pages on the browser freezes.

So, I Play a video on YouTube or any page is opened up and I leave my system for 5 mins and come back to resume my work or resume the video. The page is just frozen. I click the video to resume in the frozen state the audio plays but the video just doesn’t move(frozen). I can switch tabs, which is one way to get me out of the frozen state.

Expected result: The browser shouldn’t freeze when I resume with my work or when I get back to my laptop

Brave Version:
Version 1.22.71 Chromium: 89.0.4389.114 (Official Build) (64-bit)

1 Like
2

Hello @wer789

go to brave://settings/system and turn off hardware acceleration

hope that help and have a nice day :slight_smile:

3

Nope, it didn’t work for me, turned it off still freezes.

4

Hello @wer789

could you disable all extension and try in private mode

if it work then the issue either with one of your extension or you need to clear your cache/cookies

hope that help and have a nice day :slight_smile:

5

I’m having the same problem as @wer789. Also, Brave doesn’t seem to want to play well with the Sleep option in Windows (current version). After a period of inactivity, I have to Minimize and then Maximize Brave to get it back to normal. The good news is there have been no Brave crashes for me. The advertiser block is super. I don’t use any monetization options. Thanks.

6

Hello @Forsooth

could you check my 2 comments above and see if it help you

7

Screenshot (30)
Screenshot (30)1911×876 36.2 KB

From the very start I’ve never used extensions, already have deleted cache/history of the browser several times, uninstalled and reinstalled the browser.

I’ve updated everything on my system as well.

8

could you go to menu then create new profile then close any other open window and keep use this new profile and see if you still have the same issue

9

Hi @justsomeone1,
Yes, when I read your suggestion yesterday, I tried the new setting. Since then, Brave has been closed and started again several times. Also, the Win10 desktop has been shut down twice. Still, the ‘semi-freeze’ behavior was unaffected. As just one example in my case, I can be watching a YT video, pause the video, and then leave the computer for, say, an hour. The computer goes into sleep mode. When I come back to resume watching the video, the sound only starts, but there is no visual content within the YT ‘frame.’ I then Minimize Brave and re-Maximize it. Now the YT video behaves as normal. NOTE: I can co-exist with this, no problem. I’m sure all will be resolved in a future update, either for Brave or Win10, or both. I was just checking to see if there was an easy fix out there already. Thanks.

10

thanks for you

what about the last thing to create new profile

11

I have the same issue and I have 64 bit Win 8.1 on an ACER lap top. This behavior started with the latest update as of 04/07.

12

created a new profile, played YouTube video. It still freezes.

13

Hello @wer789 let me ask @Mattches from the team to help you

even if when he tried to create new profile still has the same issue

1 Like
14

Same issue also. None of the “fixes” commenters are offering here work. It even does it when you watch a YouTube video, leave the computer idle for a short while return to continue playing the video again and all you get is the audio playback and a black screen with no no video.

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