Brother don’t mean to be rude. The payment process is still processing. you could just wait and see If the payment status change to completed.
please read thread down below:
What we were talking here is the weird log code that was generate as mention above. That might be the cause that make us can’t claim the reward.
Are you having the same log error code? You can check this by typing: brave://rewards-internals and check to see in the log section by clicking on Refresh button.