No ads and no rewards from October

Brave Rewards Rewards Support
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1

Briefly describe your issue:

What Operating System and Brave version are you using (Menu --> About Brave)?

Version 1.31.91 Chromium: 95.0.4638.69 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)

Yes

What date did you verify your wallet?

In August

Have you been able to successfully receive payments in the past?

Mostly, missing one from September

Are you using a VPN? (yes/no)

Yes

Are you in a supported region (see here for list of supported regions)?

Yes, Serbia

Does your device pass the SafteyNet check (Android only)?

It passed

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

Yes

Haven’t received the payments from 3 devices and no ads on Windows 10 devices from around 7-8th November. On Andriod everything is fine. Uphold user, verifed.

2

Hey, I would like to know if there is any update on this, its been few days and no reply

3

Many users have the similar issues. I don’t recieve ads since september in my Pc’s (all with windows 7) but in my cell phone is fine.
I think that probably there are issues with the new update of brave browser, I don’t know, and the support don’t answer in many topycs since long weeks ago
try this

4

SO WHEN IS THIS GOING TO BE FIXED??? You’re costing me REAL MONEY???

5

Good evening, thank you very much for your attention, I have already managed to resolve several issues I was going through, thank you very much

Leila

6

Apparently there is a SNAFU with Uphold not allowing more than four (4) devices. I didn’t intend to connect more than four. Is it possible to receive payment from Brave Browser BAT directly to another wallet? Here is the Error info (below)

brave://rewards-internals

Key info seed: Valid
Wallet payment ID: 7a3e6176-6db8-42b4-80f0-c51435fd60a4
Wallet created: 09/08/2021, 06:29:18 PM
Balance info
Total balance 15.25 BAT
bitFlyer Wallet: 0 BAT
Rewards BAT: 15.25 BAT
Gemini Wallet: 0 BAT
Uphold Wallet: 0 BAT
External wallet info
Wallet status: Not connected

7

Apparently, there is a SNAFU with Uphold not allowing more than four (4) devices. I didn’t intend to connect more than four. Is it possible to receive payment from Brave Browser BAT directly to another wallet? Here is the Error info (below)

brave://rewards-internals

Key info seed: Valid
Wallet payment ID: 7a3e6176-6db8-42b4-80f0-c51435fd60a4
Wallet created: 09/08/2021, 06:29:18 PM
Balance info
Total balance 15.25 BAT
bitFlyer Wallet: 0 BAT
Rewards BAT: 15.25 BAT
Gemini Wallet: 0 BAT
Uphold Wallet: 0 BAT
External wallet info
Wallet status: Not connected

8

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