Was logged out of my wallet and can't go back in

[Somar]

I was logged out of my Uphold wallet in Brave, and whenever I try to log back in, I only see the Uphold logo in loading state. If I do try to go to the Uphold site and try to log in there, it is the same.

Windows 10 Pro (21H1) - Brave 1.42.97

I was verified and received payments.

I am not using a VPN.

I am in a supported region. (Brazil)

I can’t access (https://wallet.uphold.com/customer-due-diligence), the same problem mentioned above happens.

[SaltyBanana]

Hi @Somar welcome back to Community.

When you are attempting to reconnect your Uphold to Brave Rewards is it not returning an error message or any type of messaging?

[Saoiray]

@Somar

I am in a supported region. (Brazil)

Actually, Brazil isn’t on the supported list right now. They had added it again but then moved it back off the list the same night. They’re fixing some issues and hoping to bring Brazil back on soon.

Brazil: Verifying Brave Rewards with Uphold & Gemini will be re-enabled soon

August 19th UPDATE: We are leaving connections to Brazil off over the next few days temporarily while we address some issues with the integration. Thank you for your understanding. Hello Brave Community, We are pleased to announce that today, August 18th, users with Uphold & Gemini accounts registered in Brazil will once again be able to verify their Brave Rewards with Uphold. Brave works continually together with our custodial partners to evaluate whether additional countries can be support…

PSA: Unsupported Region

For new information, check bottom comment. Otherwise can review some of the below to see overall status since July 26, 2022. Brave’s List of Supported Countries OLD UPDATES BELOW: Can’t add more since April 4, 2023. Update: April 4, 2023 Only because it’s been a little while since I gave an update, thought I’d just do a small post. At this point they still have nothing solid to say about adding countries again, the new partner(s) they are hoping to add, or even of an ETA for the sunsetting of v…

@Somar

If I do try to go to the Uphold site and try to log in there, it is the same.

This shouldn’t be a problem. If you haven’t already, try to restart your device and then see if it lets you log in. Sometimes there’s just a little issue there. If it still doesn’t let you, can you try to open in New Private Window and see if you can log in or if it still has the same issue.