VPN Payment Pending

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My payment for Brave VPN has processed for October and November but I am not able to utilize the servixe as mt account keeps saying "Payment Pending’. Pleaae help!! I dont want to pay foe a service I can not use.

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@kentdgr can you please submit a support ticket to us here:

Once you do, please reply here with the ticket number you’re given so I can ensure someone takes a look at your case asap.

Thank you

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Hello ,

Thank you for contacting Brave Support. We typically respond within a few days, but some issues may take longer. We appreciate your patience. For reference, your ticket number is 288960.

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@Mattches wanted to tag since I just saw this reply come in 10 days after you had asked for info. Came from email so wasn’t sure if it would generate a notification for you

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@Saoiray thanks for tagging me.
@kentdgr someone should be following up with you on this ticket shortly.