Uphold account suspended without intimation

I verified my uphold account a week back and received the rewards for the month of April in it. But now, without any intimation on the part of Uphold, my account is suspended. I didn’t receive any email or anything informing me about the reason for such action. I can’t even submit a request for customer support. It says check your mail to verify. There is no mail from their side.
I didn’t make any transfers from the wallet, just one transaction of Brave sending the rewards.
What Operating System and Brave version are you using?- Version 1.38.119 Chromium: 101.0.4951.67 (Official Build) (64-bit)

Is your browser wallet currently verified? - Yes

What date did you verify your wallet?- May 13th, 2022

Have you been able to successfully receive payments in the past?- Yes (from Brave)

Are you using a VPN?- No

Are you in a supported region?- Yes (India)

Have you fully completed Uphold’s CDD requirements?- don’t know, it only says “we can’t offer you services.”

This is what I get after I try to file a complaint with Uphold (To say it again, I get not email from their side).


Please submit a request for help, at:


Find your Wallet Payment ID:

In a Brave Browser > New Window, go to: brave://rewards-internals/

Please DO NOT reveal your Wallet Payment ID here at this Brave Community forum.

Hi @hemantranga, this will need to be resolved directly with Uphold. support.