Briefly describe your issue:
unable to verify previously verifed computer to uphold, no error
What Operating System and Brave version are you using (
Menu --> About Brave)? MacOS
Is your browser wallet currently verified? (yes/no)
No thas the issue
What date did you verify your wallet?
Was verifed then unverified and now not able to verify again
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
**Are you in a supported region
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes not the issue
What exactly happens when you try to verify your wallet?
pressing verify wallet, get this authorise application, pressing authorise logging in to my account the authorise screen start to work then redirected back to brave rewards and wallet still states verify wallet
Can you try the following?
- Log in to your Uphold account by going to Uphold.com
- Then open your Shields panel (lion icon in the address bar)
- Change the cookies setting to
All cookies allowed
- Then try the Rewards verification process again and see if it goes through
does’t work but I found this error message
have sent requestst on removing computers but not seen any progress on that
@Mattches can you see updates on my removal request? Or how do one track those? been a couple of weeks since I sent the requests
It did work – that is why you are now seeing that message, rather than being stuck in the verification loop. We are working through a very large volume and will address your ticket as soon as we can.
Hello, I think I might be having the same issue. I have 3 computers and one phone where I have rewards activated, but four about a year now, none of my accounts have synchronized with uphold. When I try to verify the wallet I get the wallet linking failed message and stuck on that loop every time I tried to link. Please help us.
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