Brave wallet not verifying

I am fully verified on UPHOLD but through brave browser it will not let me verify the wallet. No one at brave is responding to me can someone help

1 Like

@Mrslim73
Which device you are using?
(mobile or computer)

Can you explain the details with screenshots?

I am using my laptop. I am verified with uphold but I cannot verify my wallet. I contacted them and they said i must contact Brave as they can see I’m verified.

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I am using my laptop. I am verified with uphold but I cannot verify my wallet. I contacted them and they said i must contact
Brave as they can see I’m verified.

image0.jpeg

@Mrslim73

Did you process login uphold account through your browser?

if you are not
follow the instructions

go to menu - brave rewards

click - your wallet

it will be redirect into uphold login page
then sign in your uphold account

After logging in
Go back to the menu - brave rewards
You can see that the wallet has been verified

I did it previously and I logged out and logged back in in but it still wants me to verify the wallet but it hasn’t done so.

@Mrslim73
In your uphold account
Did you see a green check mark next to your profile in the upper right-hand corner?
01

Yes I do have a green check mark next to my profile.

@Mrslim73
First check your browser is up to date
Go to menu - about brave

Try again sign in your uphold account using above method

Post here screenshots exactly what happened when try to sign in your uphold account

I did everything you asked to to do in the email. It still hasn’t verified.
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@Mrslim73
visit the following link, may be this will help you

From: Hines h hines1@hotmail.co.uk
Date: 25 February 2020 at 04:04:45 CET
To: Brave Community brave+bb390d1824dcc5921ae330d641577b72@discoursemail.com
Subject: Re: [Brave Community] [Brave Rewards/Rewards Support] Brave wallet not verifying

I did everything you asked to to do in the email. It still hasn’t verified.
image0.jpeg

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Sent from my iPhone


CGNV

February 25
@Mrslim73
First check your browser is up to date
Go to menu - about brave

Try again sign in your uphold account using above method

Post here screenshots exactly what happened when try to sign in your uphold account


Visit Topic or reply to this email to respond.


In Reply To


Mrslim73

February 24
Yes I do have a green check mark next to my profile.


Visit
Topic
or reply to this email to respond.

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click here
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@Mrslim73

Some users face the same problem,
state your problem to the link below

Thanks for the reply, if i don’t get no help i might have to make a new uphold

I had the same problem on the begining. Let me check exactly . As far as i remember if You are using windows operating system i had to i stal a small update from microsoft.

I will try to find what was the update number. Please tell me what system are You using, as win7 has issues with brave browser as mircosoft stoped releasing updates for it and in that case ill need to give you a link for manual download.

Thank you for the reply. I am using win10 I have the most recent brave update also.

Forgive me ill reply with the details later . Working atm. If possible send a link with the error . If you are using the newest win 10 update there also might be a problem with the windows security not allowing to open the site correctly via ssl protocol. Send me a screenshot as said before and please hide any logins and personal data .

Yes of course. As you can see I am verified by uphold but I cannot verify the wallet. I have logged out then logged back into my uphold but still know change. I am using my laptop.

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This isn’t an error coming up it just goes straight to my uphold account show the general information.
Thank you